These Booking Conditions contains important information. It is important that you carefully read and understand them thoroughly. The Booking Conditions constitute a binding contract between Nexus Travels & Tours and You, as the legal signee, for the services provided by Nexus Travels & Tours. By booking with us and paying the non-refundable 30% deposit for the specified travel activities, tours, MICE events, you acknowledge that you have read and understood and that you agree to abide by these Booking Conditions. Acceptance of your booking shall be confirmed in writing to you and a contract comes into existence on the date shown on your confirmation email. If you have any queries regarding these conditions, please raise your query with our staffs at the soonest possible.
Price and Validity: Nexus Travels & Tours will do everything within our control not to adjust prices and will generally only amend prices in the event of marked fluctuations in exchange rates, fuel costs and other operating costs on which prices are based. Airfares (unless otherwise stated), passport and visa fees (unless otherwise stated), travel insurance, excess baggage charges, airport taxes, gratuities to leaders and guides, extra meals, laundry, drinks, medical expenses, optional activities and trips, and any items of a personal nature are not included in your trip price.
Cancellation by you: If you wish to cancel all or any part of your trip booking, notification of cancellation must be made to Nexus Travels & Tours Ltd in writing. The date of the cancellation is the date on which written notification is received by Nexus Travels & Tours.
Depending on when such cancellation comes into effect, charges may vary as follows:
• One month prior to the trip start date : 50% cancellation charge of total deposit amount
• 15 days or less from the trip start date: 100% deposit amount
Cancellation fees for air tickets issued by or on behalf of Nexus Travels & Tours shall apply as determined by Airline Tariff Regulations, and may vary as to the type of ticket issued. Depending on the reason for your cancellation, these charges may be recoverable under any insurance policy you purchased.
If you do not pay the balance of your total booking cost at least 14 days prior to departure, your booking shall be terminated and you shall lose your deposit. No refunds will be made if you leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilized. You shall bear all the expenses of the boarding and lodging in times of unforeseen situations like flight cancellation on account of bad weather or unavailability of the transportation services due to strikes or natural calamities.
Complaints: If you have any complaint about your trip, you ought to make it known to the leader of your tour group at the earliest opportunity, who will then be able to take appropriate action. If you feel your complaint has not been properly dealt with, you must notify the office in writing within 30 days before the end of your trip.
Travel Insurance: Adequate and valid travel insurance is compulsory for all Nexus Travels & Tours travelers. Your travel insurance must cover accidents, injury, illness and death medical expenses, including any pre-existing medical conditions, emergency repatriation (including helicopter rescue and air ambulance where applicable) and personal liability.
Nexus Travels & Tours also recommends that your insurance shall cover cancellation, curtailment and loss of luggage and personal belongings. You must carry proof of insurance with you and produce it if requested by Nexus Travels & Tours’ employees. Nexus Travels & Tours reserves the right to cancel or suspend your participation of a trip or, at any time, including after the commencement of your tour, with no right of refund, if you are unable to provide proof of insurance when requested.
Passport and Visa: It is your responsibility that you carry a valid passport and have rightly obtained the appropriate visas when traveling with Nexus Travels & Tours. Please ensure that your passport is valid for 6 months from Nepal Visa validity date.
For the confirmation of booking of your trip, we invariably procure 25% deposit of the total trip amount in part to organize all the necessary arrangements. We would be highly gratified if you could deposit the 25% of the total trip amount into our bank account mentioned below:
Himalayan Bank Limited
Tridevi Marg Branch
KSK Building, Tridevi Marg, Thamel, Kathmandu Nepal
A/C No.: 019-04985650012
Telex: 2789 HIBA NP
Swift Code: HIMANPKA
Attn: Nexus Travels & Tours (P.) Ltd.
Post Box Number: 25728
Thamel, Kathmandu, Nepal
Tel: +977 1 5355150, +977 1 5355208
Fax: +977 1 5906100
How to pay the rest of amount?
You can pay the rest of the amount either in cash or via credit card (Master/Visa/ American Express) upon your arrival in Kathmandu before you start the trip.
If it is easy for you to pay the advance or full amount by credit card then you can do so. However, you have to pay 5% bank charge on the withdrawn amount while using your credit card in Nepal. Both Master and Visa as well as American Express credit cards are accepted.
Please print out the credit card form that will be attached in the e-mail which will be sent to you and kindly follow the instructions presented below while you fill the credit card form:
• Fill in the form with required details
• Put your signature on it
• Scan the copy of the filled out form
• Send the scan copy of the form along with the scan copy of your credit card (both sides)
and the copy of passport by e-mail for further processing.
Additionally, we would also like to request you to send us your scan copies of your passport and passport size photographs by e-mail. These documents are required to make the permits and other necessary arrangements prior to your concrete arrival to Nepal.
Pay by Paypal: You can simply click on the paypal logo and procceed with the payment.